Careers in Sales, Marketing and Customer Service

Some examples of Sales, Marketing and Customer Service jobs:

Role:

• You are the key contact who advise biologists on their choices with regard to the Hemostasis part of their laboratory, because of their technical skills and experience.

Qualifications:

• You have a BTS/DUT (2-year higher education diploma) or advanced training in Biology, plus some commercial training and successful experience selling products in the medical sector.

Role:

• You promote and sell system to laboratories specialized in Hemostasis (customers and prospects), armed with their knowledge of laboratories and hemostasis-related requirements.
• You manage and develop your sector in compliance with the company’s commercial policy.

Qualifications:

• You have a BTS/DUT (2-year higher education diploma) or advanced training in Biology, plus some commercial training and successful experience selling medical equipment and reagents to key accounts.

Role:

• You coordinate a network of distributors to develop sales in your geographic area.
• By your presence in the field, you also provide technical and scientific follow-up for distributors and users.

Qualifications:

• You have a science degree and a solid experience of sales negotiation and international business.
• You know how to coordinate a network of foreign distributors and you speak English fluently. Knowledge of a second language is a plus.

Role:

• You are in charge of the operational development of a line of reagents or test instruments.
• You create the selling points and help produce the promotional documents with the Marketing Global Line Manager.
• You run scientific and technical training actions for the sales force.
• You build effective relationships with opinion leaders. If working in the distribution network, you will provide marketing services for distributors to help to meet Stago's strategic and financial objectives.

Qualifications:

• You have a degree (Pharmacy or Biology) with experience of marketing in the health field and ideally that of medical diagnosis.
• You speak English fluently.

Role:

• You define the development plan for products (reagents and/or systems) in the short and medium term based on the analysis of the different markets.
• You are in charge of managing the lifecycle of your product portfolio and preparing the marketing plan accordingly.
• You define the promotional tools.
• You actively contribute to developing partnerships/cooperation with international opinion leaders.

Qualifications:

• You have a degree (Pharmacy or Biology) with a solid experience in marketing and/or sales in the health field and ideally in medical diagnosis.
• You speak English fluently.

Role:

• You provide remote technical and biological support on reagents and testers to customer users. If you work abroad, providing distributors and subsidiaries with remote, second level application and/or technical support.
• You aim to maintain a very high level of customer satisfaction.
• You may also have to run training courses for customers.

Qualifications:

You have an advanced vocational training certificate or university technology degree in biology, and have specialised in biomedical instrumentation (for the Customer Technical Support Officer and the Application International Support Manager), or you have received initial training in electrical engineering (After-Sales Service International Support Manager).
A good command of English will be considered a plus within France and must be spoken fluently by those working abroad.

Role:

• You assure the installation of systems (reagents and test instruments) at the customer’s premises.
• You promote your service by provide a suitable response to users’ needs by your training, consultancy and support actions.
• You are in charge of a geographical sector.

Qualifications:

You have an advanced vocational training certificate or university technology degree in biology, and have specialised in biomedical instrumentation (for the Customer Technical Officer and the Application International Support Manager), or you have received initial training in electrical engineering (After-Sales Service International Support Manager).
A good command of English will be considered a plus within France and must be spoken fluently by those working abroad.

Role:

• You assure the installation, upkeep and repair of any test instruments for the medical test, hospital and private laboratories in the area.
• You are in charge of a geographical sector. If working abroad, providing technical support for Stago subsidiaries and distributors worldwide and serving as a technical consultant in some countries.

Qualifications:

You have an advanced vocational training certificate or university technology degree in electronics or electrical engineering and have previous experience of after-sales services, ideally in the biomedical field. A good knowledge of information technology would be considered a strong plus.
If you work abroad, you will need to speak English fluently.

Role:

Providing support and training for a middleware product connected to instruments;
helping make product launches a success;
helping to develop tools used by the department by offering innovative solutions.

Qualifications:

You have received advanced training in management information systems or network computing. English would be a plus.