An Internal “On Board” Training Center
The training courses are modular according to each employee’s knowledge and professional background. They have to meet the requirements and objectives of each job:
- For Support functions, it covers an understanding of how the company operates and its business as a whole,
- For employees working directly with products and/or customers, it covers scientific, technical and commercial courses adapted to the job level.
Example of support for a new hire
For 6 to 12 weeks, they will cover theoretical and practical issues:
- Alternation of varied courses at the training center
- Visit to our various sites
- Accompanied by experienced colleagues in the field
- Customer contacts, accompanied by experienced colleagues in the field
- Internship in hospital laboratory if necessary
- “Product” know-how
- Scientific and medical knowledge of hemostasis
- Perception of “customer” needs and problems
To reassure employees and make them efficient upon taking up the job, which will mean better customer service.